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24/7 Customer Support
Our team is available around the clock to assist you with any issues.
Response time: Under 2 hours
Need instant help?
Chat directly with our support team on WhatsApp and get your questions answered immediately.
Chat on WhatsAppOr call us: 0140933042 (voice/SMS for offline registration)
Our Office
WhaPay Solutions, Nairobi, Kenya 🇰🇪
Frequently Asked Questions
❓ How do I register offline?
Call 0140933042 for voicemail instructions or send SMS "REG YourName" to the same number.
❓ What are your support hours?
Our support team is available 24/7 via WhatsApp and email.
❓ How long does it take to get a response?
WhatsApp: within minutes • Email: within 24 hours
❓ Can I get technical support?
Yes, our technical team is available to help with integration and payment issues.
👆 How WhaPay Works – Simple Steps
Get Your Code & QR
Register online (WhatsApp) or offline (voice/SMS to 0140933042). Receive your unique Member Code and QR code instantly.
Share or Scan
Merchant shares their WhatsApp link, QR code, or Member Code. Customer scans or copies the code.
Pay & Confirm
Pay via M-Pesa or card (online) or Member Code + M-Pesa Paybill 0140933042 (offline). Both receive instant confirmation.
